- My Account
- Help
- Currency: USD $
-
Live Chat
If you are considering a purchase
Chat with Online Sales for more information before you purchase!
If you already made a purchase
Contact Customer Service for order status and other after-sales issues.
Submit a Request
Knowledgebase
Search your questions?
- 1.Company Information
- 2.Customer Service
- 3.Payment & Shipping
- 4.Other Information
- 5.Partner Program
- 6.News & Notice
- Austars Xmas 2014 online Specials!
- Christmas & New Year Greeting!
- Public Holiday Notification for Chinese New Year
- News for February Specials.
- Sea Freight Service for bulk orders to worldwide!
- Group Deals Are Coming!
- New Products Reviews
- Early 2015 Christmas Sales Start now!
- Austars 2015 X-mas Notice (opening hours and time table)
- Shipping Notice during Chinese New Year 2016.
- Father’s Day Special
- Weekly Special (12/Sep/2016)
- "Group Deal" starts now for both giant scale and cheaper electri
- Shipping Delays from global Warehouse to worldwide during 1-4th
- Notice for shipping delays
- Halloween Special
- Austars Christmas 2016 Special offers!
- Local modeller Glenn Attention.
- Notice of shipping delay for XMAS 2016
- Christmas & New Year Greeting for 2016
- Phone Call for Order in Service Now!
- Shipping Delay for the orders from GL warehouse
- The Apology to All Our Customers
- FREE parts given for Father's Day to donate local!
- Christmas & New Year Agreeting 2018!
- Shipping delays from 12th-25th Feb. 2018
- NEW Arrival: Upgrade & Spare Drone Batteries
- Web server fixed and all in working status.
- Eway secure online payment activated
- Order system pending notice
- Updated hosting server makes shopping online faster!
- Christmas 2018 Special coming soon!
- Christmas 2018 Specials starts now!
- Online order process be fixed today
- Christmas & New Year Greetings
- Shipping delayed during the upcoming Chinese New Year time!
- Pricing for CYModel New stock adjusted.
- New Stock just landed!
- Shipping delayed within Domestic Australia market
- EOFY 2019 Price will start on 29th June for one week
- Announcement for “Loyalty Rewards” sales starts now
- Team Austars "Official Apology Letter" for Customers
- New stock upcoming to Sydney Australia
- Short break time from 31 Oct to 5 Nov.2019
- Air Shipping be delayed during the high season
- Black Friday Sales starts from 27th to 30th Nov.2019
- Season's Greetings
- Shipping delayed from 19th Jan to 5th Feb 2020
- Shipping delayed due to Coronavirus issue
- Intl Shipping services updated
- Notice for Air Shipping Delay
- Maintenance for Website Freight Module
- Facebook Page Temporarily Down
- Promotion Pricing for new UMS 5-260cc
- Notice for Intl Air freight delay due to the lockdown
- New 170cc engines, drones, and giant scale planes coming
- ETA of New Stock (AUS Stock)
- Holiday Notice for TeamAustars in China
- Notice for Sea Freight delay to AUS
- Website Data Recovery
- System recovery for UAV Data etc
- Notice for Austars Web Domain Renewal
- Intl freight notice by the upcoming CNY 2021!
- New Products Notice
- Season's Greetings 24/Dec/2022
- Air Freight impact by upcoming CNY 2022 and Covid19
- Temporary Intl Air Shipping Service Suspension by CNY 2022
- "Bulk Buy" Program in May 2022
- Floating Exchange Rate Updated today
- Exchange Rate 04/Jun/2022
- "Good News" for Exchange rate update on 15/08/2022
- New Exchange rate Oct.1st 2022
- Floating Exchange rate updated today
- Update for Exchange rate today by ANZ Bank
- Good News For AUD Exchange rate
- Good News for AUD Today's Exchange Rate
- Exchange Rate Update AUD with "Good News"
- AUD Value Dropped by today Exchange Rate
- AUD Value Dropped by today Exchange Rate
- Good News for AUD Today's Exchange Rate
- Good News for AUD Today's Exchange Rate
- Merry Christmas~Happy New Year 2024!
- AUD Exchange Rate today
- AUD Exchange Rate today
- Today ANZ bank exchange rate AUD vs USD 0.64:1
- Seasonal Greeting 2024！
- New 1300-654-155 number for Global Customer Service
- Christmas Sales Special 2024 Starting
Shipping delayed from 19th Jan to 5th Feb 2020
Dear Customers:
All orders placed from Global warehouse be delayed due to Chinese New Year (19th Jan.-5th Feb.2020). Orders from Australia and Thailand still in operation without any issues.
Kind regards
Teamaustars
- Product Warranty
- Help Before Ordering
- Help After Ordering
- Privacy Policy
- Secure Shopping
- Email Newsletter
Customer Services
- Why Buy From Us
- Site Map
- Contact Us
- Report Site Bugs
- Career
- About Austars-Model
Company Information
- Payment Methods
- Shipping Guide
- Shipping & Returns
- Locations We Ship To
- EST Delivery Time
- FAQs
Payment & Shipping
- Wholesale
- Drop-Shipping
- Points & Rewards
- Reviewer Program
- Suppliers Channel
Partner Program
Copyright © 2007-2015 austars-model.com All Rights Reserved.