- My Account
- Help
- Currency: USD $
-
Live Chat
If you are considering a purchase
Chat with Online Sales for more information before you purchase!
If you already made a purchase
Contact Customer Service for order status and other after-sales issues.
Submit a Request
Knowledgebase
Search your questions?
- 1.Company Information
- 2.Customer Service
- 3.Payment & Shipping
- 4.Other Information
- 5.Partner Program
- 6.News & Notice
- Austars Xmas 2014 online Specials!
- Christmas & New Year Greeting!
- Public Holiday Notification for Chinese New Year
- News for February Specials.
- Sea Freight Service for bulk orders to worldwide!
- Group Deals Are Coming!
- New Products Reviews
- Early 2015 Christmas Sales Start now!
- Austars 2015 X-mas Notice (opening hours and time table)
- Shipping Notice during Chinese New Year 2016.
- Father’s Day Special
- Weekly Special (12/Sep/2016)
- "Group Deal" starts now for both giant scale and cheaper electri
- Shipping Delays from global Warehouse to worldwide during 1-4th
- Notice for shipping delays
- Halloween Special
- Austars Christmas 2016 Special offers!
- Local modeller Glenn Attention.
- Notice of shipping delay for XMAS 2016
- Christmas & New Year Greeting for 2016
- Phone Call for Order in Service Now!
- Shipping Delay for the orders from GL warehouse
- The Apology to All Our Customers
- FREE parts given for Father's Day to donate local!
- Christmas & New Year Agreeting 2018!
- Shipping delays from 12th-25th Feb. 2018
- NEW Arrival: Upgrade & Spare Drone Batteries
- Web server fixed and all in working status.
- Eway secure online payment activated
- Order system pending notice
- Updated hosting server makes shopping online faster!
- Christmas 2018 Special coming soon!
- Christmas 2018 Specials starts now!
- Online order process be fixed today
- Christmas & New Year Greetings
- Shipping delayed during the upcoming Chinese New Year time!
- Pricing for CYModel New stock adjusted.
- New Stock just landed!
- Shipping delayed within Domestic Australia market
- EOFY 2019 Price will start on 29th June for one week
- Announcement for “Loyalty Rewards” sales starts now
- Team Austars "Official Apology Letter" for Customers
- New stock upcoming to Sydney Australia
- Short break time from 31 Oct to 5 Nov.2019
- Air Shipping be delayed during the high season
- Black Friday Sales starts from 27th to 30th Nov.2019
- Season's Greetings
- Shipping delayed from 19th Jan to 5th Feb 2020
- Shipping delayed due to Coronavirus issue
- Intl Shipping services updated
- Notice for Air Shipping Delay
- Maintenance for Website Freight Module
- Facebook Page Temporarily Down
- Promotion Pricing for new UMS 5-260cc
- Notice for Intl Air freight delay due to the lockdown
- New 170cc engines, drones, and giant scale planes coming
- ETA of New Stock (AUS Stock)
- Holiday Notice for TeamAustars in China
- Notice for Sea Freight delay to AUS
- Website Data Recovery
- System recovery for UAV Data etc
- Notice for Austars Web Domain Renewal
- Intl freight notice by the upcoming CNY 2021!
- New Products Notice
- Season's Greetings 24/Dec/2022
- Air Freight impact by upcoming CNY 2022 and Covid19
- Temporary Intl Air Shipping Service Suspension by CNY 2022
- "Bulk Buy" Program in May 2022
- Floating Exchange Rate Updated today
- Exchange Rate 04/Jun/2022
- "Good News" for Exchange rate update on 15/08/2022
- New Exchange rate Oct.1st 2022
- Floating Exchange rate updated today
- Update for Exchange rate today by ANZ Bank
- Good News For AUD Exchange rate
- Good News for AUD Today's Exchange Rate
- Exchange Rate Update AUD with "Good News"
- AUD Value Dropped by today Exchange Rate
- AUD Value Dropped by today Exchange Rate
- Good News for AUD Today's Exchange Rate
- Good News for AUD Today's Exchange Rate
- Merry Christmas~Happy New Year 2024!
- AUD Exchange Rate today
- AUD Exchange Rate today
- Today ANZ bank exchange rate AUD vs USD 0.64:1
- Seasonal Greeting 2024！
- New 1300-654-155 number for Global Customer Service
- Christmas Sales Special 2024 Starting
ETA of New Stock (AUS Stock)
Dear customers:
New stock for Freewing Mig29/T33/T45 etc pre-ordered, SkySun scale planes, HSD Jets and CYModels large scale warbirds be landing in the first week of October.
We will keep our customers updated once the local freight tracking information is available.
Kind regards
Teamaustars
- Product Warranty
- Help Before Ordering
- Help After Ordering
- Privacy Policy
- Secure Shopping
- Email Newsletter
Customer Services
- Why Buy From Us
- Site Map
- Contact Us
- Report Site Bugs
- Career
- About Austars-Model
Company Information
- Payment Methods
- Shipping Guide
- Shipping & Returns
- Locations We Ship To
- EST Delivery Time
- FAQs
Payment & Shipping
- Wholesale
- Drop-Shipping
- Points & Rewards
- Reviewer Program
- Suppliers Channel
Partner Program
Copyright © 2007-2015 austars-model.com All Rights Reserved.